Shipping methods in Italy
Eclissi Nail System ships 90% of orders in 24/48 hours (post Order) quickly and safely using Express Courier and efficient Customer Service. Orders are confirmed by e-mail on the same working day or after, if they are successful in payment by credit card, PayPal. Orders are shipped, with prior confirmation via e-mail, SMS or WhatsApp (where available and indicated by the customer), on the same working day or following the confirmation of the order.
For orders over € 36 shipping is FREE, the offer is valid only for Italy.
In Italy, the costs amount to € 3.90 and are indicated in the shopping cart when completing the order.
Eclissinailsystem.it makes deliveries in the Italian territory and in the Republic of San Marino.
- Standard shipping - 3.90
- Collect on site - free of charge
- For the smaller islands and Venice 3.90 + 6 €
- Free shipping threshold 36 euros free
Delivery times may vary due to force majeure, traffic conditions and road conditions in general or
by act of the Authority.
DELIVERY WILL TAKE PLACE AT THE FOLLOWING TIMES: FROM 9.00 TO 18.00, EVERY DAY, NOT
HOLIDAYS, FROM MONDAY TO FRIDAY.
Upon delivery of the goods by the courier, the Customer is required to check:
That the number of packages and products delivered corresponds to what is indicated on the
invoice;
That the packaging is intact, not damaged or wet or, in any case, altered.
Any external damage or the mismatch in the number of packages or information must be
immediately reported to the courier making the delivery, adding the words "RESERVE OF
CONTROL" written on the courier's document and confirmed. In the specific case of a damaged
package, write "Withdrawal with reserve because the package is damaged". Immediately notify
the Eclissi Nail System Customer Service, via chat or email assistenza@eclissinailsystem.it of
the mismatch of the packages or products or of visible damage to the packages (if possible
send photos). Once signed the courier's document, the Customer will not be able to make any
objection about the characteristics of what has been delivered.
The goods must be checked upon receipt.
Any damage or anomalies must be reported immediately to the Eclissi Nail System Customer
Service. Any report beyond the aforementioned terms will not be taken into consideration. For
each declaration, the Customer assumes full responsibility for what is declared. In case of noncollection by the customer of the order, the goods will be held in storage at the warehouses of
the express courier for a maximum time. 5 days. After 5 days, the goods will be returned to our
warehouses with consequent charge to the Customer of the storage costs.
Payment by cash on delivery.
It is possible to pay cash on delivery for orders of less than € 200.
Payment must be made to the Courier at the same time as the delivery, please note that the
Courier accepts cash only.
The cost of the cash on delivery service is € 2.
Do you need assistance or do you want to ask for information?
Chat
Telephone: 0815276474
E-mail: assistenza@eclissinailsystem.it
Abroad delivery Methods
Eclissinailsystem.it also carries out deliveries on European territory.
For a minimum total purchase of € 200.00 (excluding taxes), free shipping will be provided.
Otherwise, the delivery costs are charged to the CUSTOMER and are clearly highlighted on the site during the order. The prices and shipping cost conditions are
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- Europe 1: € 18.90 from 0 to 1 Kg; € 23.90 from 1.1 to 5 Kg; € 28.90 from 5.1 to 10 kg and so on up to 30 kg, always increasing by € 5 compared to the previous range
The products purchased by the CUSTOMER will be delivered in 48 hours in European economic centers (Germany, France, Austria, Spain, Belgium, Holland, Luxembourg) and delivered in 72/96 hours in the most distant European countries.
To be understood excluding holidays and national holidays, by courier to the address indicated at the time of the order and after the CUSTOMER has received the order confirmation email sent by eclissinailsystem.it
Eclissinailsystem.it does not deliver to post office boxes, to minors and is not responsible for unforeseeable delays. The CUSTOMER may request delivery of the goods to an agent at the address of the recipient indicated in the order.
Once the Products have been shipped, Eclissinailsystem.it will send the CUSTOMER a confirmation e-mail with the shipment tracking number to view the status of the shipment.
The Customer is required to check that the number of packages delivered by the courier corresponds to what is indicated in the transport document and that the package is intact or not altered. Any disputes regarding the number of packages, damage to packages or products must be immediately contested by means of a written control reserve on the courier's proof of delivery. Once the Courier's document has been signed, the CUSTOMER cannot dispute the external characteristics of the delivered package.
